We guarantee all our technicians are NFI Certified® and trained by the largest fireplace manufacturers in the industry. Our knowledgable and friendly professionals work hard to make your fireplace or gas logs look and work like new again. We strive to provide you with quality service that leaves you saying, THAT’S AMAZING!


Russ Cox

Russell Cox

Russ has been in the hearth industry for over 30 years and brings a wealth of experience with him. As a Technical Advisor he works closely with our Technicians to ensure educational training and safety standards are met. He is currently serving on the Executive Board of Directors for the Mid-Atlantic Hearth Patio and Barbeque Association (MAHPBA) and is a trainer for NFI Gas Certification review and testing. He has a heart for missions and looks for opportunities to bless those who are in need. He and his wife Lenah strive to insure that Amazing Flame meets or exceeds your expectations of service.



Mike Althouse

Mike Althouse

A resident of Leesburg for over seven years, Mike makes serving his community his number one priority. In his free time, Mike, along with his wife Carrie and their two daughters, enjoy the outdoors. Mike shares his love for water sports with his stand-up paddle-board tour company, Paddlenova.




David Sanders

David Sanders

David is the newest member to the Amazing Flame team. He grew up in Loudoun County and now resides in Winchester. David is a sports enthusiast and enjoys playing in a local men’s softball league. He and his wife have a passion for music and enjoy being the worship leaders at their local church.




Lena Cox

Lenah Cox

The voice behind the phone, Lenah has been operating and managing Fireplace Retail and Service Companies since 2000. Personable and professional, she is uniquely qualified to answer many service questions before our technicians even arrive. Her knowledge of fireplace systems and diagnostics is truly Amazing.






Our Warranty Policy
Amazing Flame, LLC will provide the best service possible, however we accept no liability for conditions existing prior to service, or damage to out-of-date, deteriorated or neglected components. Service and Labor are backed by a 30 day warranty. Pilot must be left on continuously for service warranty to remain in effect. Individual manufacturers provide the warranty for their parts.

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Hearth, Patio & Barbecue Association