Highly professional from start to finish. We purchased a home with 4 gas fireplaces that was a summer residence so the fireplaces had little/no use for the 12 years the original owners lived here, and they were in bad need of repair and maintenance. The original appointment was set for 3 weeks out which was good considering it was still in the dead of winter. Communication was good, technician arrived on time and was extremely clean and efficient. The work order mistakenly stated only two fireplaces but he managed to finish all 4. His education during the process was much appreciated and highly valuable. He opened each fireplace, cleaned the gas, checked for leaks, took out and cleaned the logs, changed the batteries in the remotes and added new “embers”. He added blowers to two of the 4 fireplaces to help with heat distribution. He was here a total of 4 hours. Will be using them yearly for maintenance.